Request RMA
Aaxeon Technologies Request RMA

Online Request for RMA Form

To request for RMA, please fill out the following online form and our RMA department will contact you immediately. Fields marked (*) are required. Thank you.

First Name*:
Last Name:*
Company:*
eMail*:
Phone:*
Address:*
State/Province*:
Zip Code*:
Country*:
   
Reason for RMA Request*:
 
   
Additional Information:
   
   
Product Details:
 
  Invoice No. Invoice Date Quantity* Part No.* Serial No.(s) Problem Description*

   
RMA Return Instructions
  1. Please complete this RMA form with all the necessary information.
  2. RMA number shall be issued within two business days upon receipt of completed request form. Once assigned, the RMA number is valid for only 15 days.
  3. Please mark the RMA Number on every package to be returned. Unauthorized and unmarked packages may be returned upon the discretion of Aaxeon's RMA Department at the shipper's expense.
  4. Ship your authorized return via prepaid with a copy of this RMA form enclosed.
  5. All claims for incomplete, defective, and/or missing accessories/products must be made within 10 days of order receipt.
  6. Please call our RMA Department if you have any special requests or questions about the RMA process.
 
Credit / Refund Policy
  1. Aaxeon Technologies will credit authorized returns made within 45 days of the invoice date.
  2. All products must be returned is re-sellable condition and in its original packaging. Incomplete returns for credit may be subjected to a 20% restocking fee upon the discretion of Aaxeon Technologies' RMA department.
  3. Any requests for return made after 45 days will be approved by the discretion of Aaxeon Technologies' RMA department and may be subjected to a 20% restocking fee.
 
Warranty
All Aaxeon Technologies' products are backed by a 5-year warranty (from the date of the original invoice) on parts and labor. Resell products are subject to their manufacturer's warranties. All charges shall be billed for any repairs requested outside of the warranty period.
   
   
 
   
Your Your RMA Request is Being Submitted

PRODUCTS

SOLUTIONS

NEWS

SUPPORT

ABOUT US

CONTACT US

© 2005 - 2012 Aaxeon Technologies, LLC. All Rights Reserved.