FAQ
Frequently Asked Questions
- How do I order your products?
Please use our convinient online shopping cart feature or contact Aaxeon Technologies
directly using the following:
Toll-free: (877) AAXEON5
Phone: (714) 671-9000
Email: sales@aaxeon.com
- When will my orders be shipped?
In stock orders recieved by 12:00 PM PST will ship the same day (subject to credit
worthiness and purchase order requirements).
Out of stock and special orders will ship within one business day of Aaxeon's reciept.
Please call us if you have any urgent requests and we will do our best to assist
you.
- Is there a minimum order amount?
No, Aaxeon is happy to take your orders regardless of the amount.
- What is your return policy?
If any item purchased from Aaxeon Technologies does not meet or exceed your expectations
in any way, please contact us within 45 days. If we cannot correct the problem,
we will refund you the cost of the products purchased.
Click here for more information about our
warranty policy.
- What is the status of my RMA?
Contact our Customer Service department with your RMA number and we will glady inform
you of your RMA status.
- How can I receive special pricing?
To receive special pricing, please contact our sales department by using the following:
Phone: (714) 671-9000
Email: sales@aaxeon.com
- Who do I contact if my product does not work?
Please contact our Technical Support department on issues regarding product Troubleshooting
by using our request technical support form.
Technical Support can also be contacted using the following:
Phone: (714) 671-9000
Email: support@aaxeon.com
- Do you offer any evaluation programs?
Yes, we provide a 30-day Free Evaluation on all of our products. Please fill out
our EVALUATION FORM and we will send you our product
to evaluate.
*note: evaulation subject to review and approval prior to product shipment.
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